Cannot uninstall cisco jabber

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Learn more about bidirectional Unicode characters Show hidden characters. You signed in with another tab or window. Reload to refresh your session. You signed out in another tab or window. Disable Cisco Jabber Chat History. This script will disable the Jabber chat history by setting the.

DB file to read-only. It begins by killing the Jabber task, deleting the. DB file, reopening Jabber, and then setting the. The script uses this process because if the old. STEP 3. Check the log files of Expressway. Now begin a diagnostic log and reproduce your problem. Note: there is an alarm active once you start your diagnostic log and it will disappear automatically when you stop the diagnostics.

These logs are the first thing that the Cisco TAC will require from you, if you open a case with Cisco in regards to Expressway. Analyze the logs. The following identify the two most common errors to look for in your diagnostic logs. You can use instead. These are the steps to do the same 1. Sign out and exit the Jabber application. Restart Jabber and recreate the problem by logging in.

Collect the Problem report From Jabber Help Menu, Select Report a problem option to launch problem reporting tool and follow instructions.

Click advanced settings to set up manually. Steps to Resolve Step 1. First start nslookup on a windows client start the command prompt and then enter nslookup. Step 2. Stage 2. This image refers to scenario where the LDAP is unable to authenticate the user either because the user is not a valid user or password supplied is incorrect.

The older version of Cisco Jabber cannot be removed. Contact your technical Support team Cause The programs that are installed via the Microsoft Installer MSI file contain an entry in the uninstall key with a Windows Installer value of one 1.

Removing applications Action start RemoveExistingProducts. Action start setErrorUnknownError. Its current value is '0'. Its new value: '4'. Action ended setErrorUnknownError.

Return value 1. Error